You can shop with confidence at Hair Utopia, safe in the assurance that you are purchasing a high quality product. We offer all our customers a 100% guarantee on products purchased directly from our company. If for any reason you are unhappy with your purchase, you may return it for a full credit towards another product from our store or exchange for a product of equal value. You must return all 12 pieces of the item purchased. This policy does not cover purchases of our products from other retail sources and mailorder outlets, but we would like to hear of any complaints customers have regarding purchases of our products from other such sources.

To register a complaint or request a refund, please contact:

DBA J & L Company
1633 Kaiser Road NW
Olympia, Washington 98502

Phone: 360-866-8840
Fax: 360-866-2353

E-Mail